Making all the Difference

Here at HCA we realize there are many ways nurses make a difference. Nurses make lifesaving decisions every day in the emergency department, provide care and comfort to families in crisis, and move into the ranks of senior management so they can help facilities make better care decisions.

Ask any nurse about his or her career choice and you'll hear, "I wanted to take care of people." At HCA, nurses are doing just that, while working collaboratively to discover innovative ways to provide the safest and best possible patient experience every day for every patient.

Opportunities for Management

Natalie Ransom Tackles the Boardroom

When Natalie Ransom was finishing nursing school, management - any kind of supervisory position, really - was the furthest thing from her mind. "I graduated in 1997. Back then there were not many new graduate nurse opportunities," recalls Ransom, CNO at Mountain View Hospital in Las Vegas. "I tried to solidify my career by seeing if I could be a nursing assistant. The director who interviewed me asked if I'd ever thought about being a charge nurse. I thought she was kidding. I hadn't even graduated nursing school yet, but said I'd certainly think about it!"

That was at North Florida Regional Medical Center in Gainesville, Florida, where she spent the first 14 years of her HCA career. Within a few months, she was indeed working as a charge nurse, and after a year the same director approached her about a clinical coordinator position opportunity. "I really wondered what my leadership team saw in me as a new nurse," Ransom says. "I had been a nurse for only a year. My Dad told me if they saw something in me, I should go for it, and so I did."

She was in that job for five years, and then was tapped for a director position. Again, she thought her relative inexperience (compared to nurses who'd been with the facility for decades) would work against her. And again, she found she excelled given the opportunity. Soon after, the facility's CNO began dropping not-so-subtle hints to her about HCA's CNO Development Program. True to form, Ransom resisted.

"She kept sending me the application email. I would thank her and say 'no thank you,'" she says. "At the time, I had two small children, and that piece of my life was and is very important. However, I began to look at my career in terms of leadership opportunities. I started to realize that I loved to lead as much, if not more, than I loved directly caring for patients. I also started to realize one of my strengths was leading teams."

Specialized training

Natalie Ransom credits her mentors, peers, staff, and HCA's culture for helping her recognize her own potential and move towards her goals.

Of the CNO training, she says the time and attention to detail made all the difference, especially for someone who was unsure of her next career move. "They make absolutely sure you're taken care of, and that you're going to have a great fit with a mentor, and eventually in a permanent location," Ransom says.

Mountain View was the next destination. She spent nine months in an associate role before being placed at nearby Southern Hills Hospital & Medical Center as the CNO. Along the way, Natalie, her husband and four children relocated to Las Vegas. In August 2013, she was asked to return to Mountain View as its CNO, coming full circle. She credits her mentors, peers, staff, and HCA's culture at every facility for helping her recognize her own potential and move towards her goals. "HCA is mindful of how it can take talented people and help them advance, which is so necessary - especially for nurses. I have leaders here who want to be CNOs, and I look forward to mentoring them to reach their goals and utilizing the programs HCA has in place to help them succeed."